Pricing depends on the service type. We offer flat rates for airport transfers, hourly rates for as-directed bookings, and per-mile rates for point-to-point (long-distance) travel. Additional fees may apply for tolls, wait time, or special requests.

We recommend booking at least 24 hours in advance.

Cancellations can be made by phone or email. To avoid cancellation fees or full charges, please cancel at least 24 hours in advance.

Yes, subject to vehicle availability. We recommend calling for last-minute bookings to confirm availability.

Tolls and parking fees are billed as incurred. Wait time beyond the included grace period is billed per minute, based on the vehicle class.

Yes, child safety seats are available for infants, toddlers, and young children. Please request them during booking. A small fee may apply.

Yes, if the vehicle is available. Any additional time will be billed at the standard hourly rate.

Your chauffeur will contact you directly and provide detailed location instructions. We offer both curbside pickup and meet-and-greet options at major airports.

A no-show fee equal to the full fare will apply if the chauffeur waits beyond the grace period and is unable to reach the passenger.

We take all concerns seriously. Please contact our customer support team, and we will work promptly to resolve the issue to your satisfaction.