Effective Date: June-02-2025
At High Line Black Car, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.highlineblackcar.com or use our booking services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit our website or book a ride with us, we may collect the following information:
Personal Information:
- Full Name
- Email Address
- Phone Number
- Pickup and Drop-Off Locations
- Pickup Date & Time
- Number of Passengers
- Any additional ride instructions or notes you voluntarily provide
Non-Personal Information:
- Browser type and version
- Device type (mobile, desktop, tablet)
- Pages visited and time spent on the site
- IP address and geolocation data (if permitted by your browser settings)
We collect only the data necessary to provide our services efficiently and securely.
2. How We Use Your Information
We use your information for the following purposes:
- To confirm and manage your ride booking
- To communicate important ride updates or respond to inquiries
- To improve website functionality and user experience
- To ensure customer safety and service quality
- To comply with legal or regulatory obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. How Your Data Is Stored
All personal data is stored securely in protected systems and is accessible only by authorized personnel. We employ industry-standard security practices including:
- SSL encryption for data transmitted through our website
- Secure hosting environments
- Access controls and password protections
4. Payment Information
We do not collect or store payment information through our website. All payments are handled off-platform through direct arrangements with the driver or company.
Please do not submit credit card details through forms or email.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience, analyze traffic, and customize content. Cookies are small files stored on your browser that help us remember your preferences and usage patterns.
You can control or disable cookies through your browser settings.
6. Data Retention
We retain customer data only for as long as necessary to:
- Complete the requested service
- Comply with applicable laws and regulations
- Resolve disputes or enforce our policies
Once data is no longer needed, it is securely deleted or anonymized.
7. Your Rights & Choices
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal exceptions)
- Withdraw consent for non-essential communications
To exercise these rights, contact us at info@highlineblackcar.com or call 718-790-6031.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received personal data from a child under 13, we will delete such data immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those websites. We encourage you to read their privacy policies before providing any information.
10. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
High Line Black Car
- Phone: 718-790-6031
- Email: info@highlineblackcar.com
- Location: Ridgewood, NY 11385
- Website: www.highlineblackcar.com
By using our website and services, you consent to the collection and use of information as described in this Privacy Policy.
